Privacy Policy

Introduction

XiVita respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Personal Information

When you contact us or request a consultation, we may collect:

• Name
• Email address
• Phone number
• Information you provide in messages or forms

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• IP address and general location data

How We Use Your Information

We use collected information to:

• Respond to your inquiries and consultation requests
• Provide nutrition guidance services
• Improve our website and services
• Send relevant information about our services
• Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you provide information through forms
• Legitimate interests: To provide and improve our services
• Legal obligations: When required by law

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information with:

• Service providers who assist in operating our website
• Professional advisors when necessary
• Law enforcement when legally required

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact information is typically retained for the duration of our relationship plus a reasonable period afterward.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

XiVita
22 The Hayes
Cardiff CF10 1AH
United Kingdom
Email: [email protected]
Phone: +44 29 2087 46 59